Contact Us
We are committed to providing exceptional customer service to all our Canadian players. Our dedicated support team is available through multiple channels to assist you with account inquiries, gaming questions, responsible gambling resources, and technical issues. We operate in full compliance with Canadian gaming regulations and prioritize secure, confidential communication for all player interactions.
Customer Support Channels
Our multilingual support team offers assistance in English and French to accommodate all Canadian players. Each communication channel is monitored by trained professionals who understand both gaming operations and Canadian regulatory requirements.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| 24/7 | 2-4 hours | |
| Phone | Daily 8AM-12AM EST | Under 3 minutes |
For immediate assistance, use our online chat feature. Email inquiries should be sent to [email protected]. Canadian players can reach our phone support at 1-855-247-8291. When contacting support, please have your account information ready and clearly describe your inquiry to expedite resolution.
- Account verification and withdrawal processing
- Game rules and betting assistance
- Responsible gambling support and self-exclusion options
- Technical troubleshooting and mobile app support